Frequently Asked Questions

What is included in your car service?

When you make a booking with M2 Transfer, you will receive as standard; 

  • Free 4G in-car WiFi
  • A spacious and comfortable vehicle
  • A highly trained and uniformed Driver
  • In-car Phone Charging Points 
  • Sweets & Refreshments for your journey
  • Scented Hand Towels
  • SMS Confirmations

Where will my driver meet me at the Airport?

Meet and Greet services are standard when booking an Airport Transfer with M2 Transfer. Your driver will meet you at the arrivals lounge to help you with your luggage.

Will you track my flight?

Yes, we will monitor your flight times throughout the day to ensure that our driver is ready and waiting for you the moment you land.

How do you compare on price with other local taxi companies?

Our Business Taxi prices are competitive with local taxi services, plus you get so much more for your money with us. For more information call our Reservation Team who will be able to provide you with a price for your journey.

What car will I be collected in?

Dependent on your requirements, we offer a choice of new Mercedes-Benz or Skoda Superb models. We also offer People Carriers for larger bookings in a Hyundai i800. For more information on our fleet click here 

How flexible is my Chauffeur, just in case my requirements change?

Completely flexible. From airport transfers to tailor-made journeys where you have multiple stops to make, our chauffeurs are remarkable.

How many people can you carry?

In-house we offer saloon and people-carriers which carry a maximum of 7 passengers. We also work with a huge range of Partners, meaning if you require transport for a larger booking, we can organise this for you too.

I need transport for a larger party, can you help me?

Yes, we can, our Affiliates offer 22 and 52-seat executive coaches which we can book on your behalf. For more information contact our Reservation Team on 01509 503000

Are your travel options flexible?

Simple or complex packages are our speciality. Full-day or half-day hire is also available at great rates.

Do you take Wedding Bookings?

Yes, we do. Contemporary wedding services have become a popular option for Brides and Grooms looking to arrive in style. Whether a simple executive saloon or our stunning Mercedes S-Class Limousine, we aim to deliver something which is truly memorable and completely befitting of your special day.

Do your Wedding Cars include Ribbons?

That's your choice. We can bling the car with ribbons, pompoms, tin cans, whatever your desires!

What is included in the cars for Wedding Bookings?

In addition to all of the standard in-car benefits we offer. A wedding wouldn't be a wedding without Champagne, would it? Purely medicinal of course, to take the edge off your nerves!

If we book a Wedding Car with you, can we have a discount on our honeymoon airport transfer?

Of course. We'd be delighted to help you continue in the style to which you have become accustomed to with a discounted journey to the airport.